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INFINITI of Denver


2990 S Havana St, Aurora, CO 80014 (map)
Today 8:30 AM - 7:00 PM
Sales Rating
Recommend:
Yes (5) No (0)
Service Rating
Recommend:
Yes (33) No (1)
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Dealership Sales Review

5 out of 5 starssales Rating
Exceptional Customer Service - Valarie Cook
Written by RJSJMonte on 02/27/2016

My wife and I contacted "Infiniti of Denver" on a remote possibility of upgrading from our older QX80 which we had purchased from another local Infiniti dealer. We're past customers of Infiniti of Denver there on South Havana, having initially purchased an FX45 back in 2003. We had regretted straying. We received an immediate email response from Ms. Valarie Cook, and a follow-up phone call. We went to meet with her to discuss our preferences and found her to be an exceptional salesperson; very patient and understanding, and she genuinely made us feel like long lost friends. The process was so quick and efficient we left with a brand new 2016 QX80, and, exactly the model we preferred. Valarie took the extra time to ensure we understood the new vehicle's features and functionalities. Thank You Valerie, and Alicia Ellis in Finance. We love our new Infiniti QX80

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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infinitidenver on 06/30/2016
Dealer Response
RJSJMonte, Infiniti always strives to go above and beyond your expectations, and we appreciate your kind words. We look forward to assisting you in any future car buying or service needs. Enjoy your new QX80! All the best, The Infiniti Team
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