Envision Toyota of West Covina
Dealership Sales Review
Do not trust a word from this dealership and especially Reiss. I am in the military and was in the process of deploying within a few days. I was brought to the dealership under false pretense that the car I wanted was available and was told after I got there that the car was not on the lot and would be delivered later that night. I was then tricked into signing a contract and over the next few days I was lied to again and again that the car would arrive the next day. Finally, the day before I was set to leave the country for a deployment I finally was told the truth. The car was weeks away from being delivered. All this after I signed a contract and put an $8,000 down-payment on the vehicle. I was very clear from our first encounter my time line and was flat out lied to every step.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes