Skip to main content

Hello Subaru of Valencia


24000 Creekside Rd, Valencia, CA 91355 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (1) No (0)
Service Rating
Recommend:
Yes (2) No (1)
Back to Service Reviews

Dealership Service Review

2 out of 5 starsservice Rating
Poor communication
Written by Mysiner on 07/11/2023

Digital communication of services was not backed up by personnel. I was unable to contact the dealership before work was completed. All calls were directed to an off site facility that had zero contact with the actual dealership where I had left my car. Very friendly people but the lack of communication led to me paying for services I didn’t need. I will not be returning here and definitely recommend finding a different dealership for regular maintenance.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.