AutoNation Hyundai Valencia
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Dealership Service Review
service Rating
Long wait times
Written byon 12/07/2023
Dealership is very busy which explains long wait times. 3-4 hours for a simple oil change. However the payment process should not take an hour. I had to request the service department swip my card and worry about the paperwork later. The service provided may be quality work but spending half the day for simple work is too long. Next time Jiffy Lube?
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Nora Sutter on 12/08/2023
Dealer Response
Hi, we regret to hear that you are displeased with your recent experience with us. If you are willing to give us another chance, please reach out to us at (661) 485-1829 to speak to our manager directly.
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