AutoNation Hyundai Valencia
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Dealership Service Review
service Rating
Bad service
Written byon 11/28/2023
Took my vehicle in at 7am, my car sat all day. I had to call later to see what was going on. I was told it hadn’t even been touched because a mechanic didn’t come in. Car had to stay overnight. The following day it sat all day aswell, never received a call to tell me it was ready. I had to call again to see what the status was with my vehicle. I should’ve received some some sort of discount for the bad service and inconvenience !
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Piper Yost on 11/29/2023
Dealer Response
Hi Richard, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (661) 485-1829. We hope to hear from you.
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