AutoNation Hyundai Valencia
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Feedback for the Hyundai service provided
Written byon 10/03/2023
The experience was great overall. The discussion with the manager went quickly and nicely. I had a nice place to stay and waited until my car went through all the purchased services. The only negative thing was that had to wait longer than I was told. Instead of the promised 2:30 hours, I waited for more than 4 hours resulting in me being late for work, and the price for oil change was a bit high compared to other places I know.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Piper Yost on 10/10/2023
Dealer Response
Hi, thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (661) 485-1829 to discuss what we can do to help.
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