AutoNation Ford Valencia
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Dealership Service Review
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Mach E service
Written byon 11/23/2023
I had an issue with a clunking noise and vibration from the rear when applying the brakes. I dropped in without an appointment and was checked in quickly. It took a couple of days to get it all resolved, but the service department did a great job and the car is fixed. They also addressed several other service bulletins while it was there. All work was done under warranty with no out of pocket costs and no hidden charges.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Shelly Rose on 11/24/2023
Dealer Response
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!
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