AutoNation Ford Valencia
Dealership Service Review
Your cars are taken out and raced or dogged when you drop it off for service by Hector Ramos.!!!! He is bragging about it as he did my Shelby but I thought he was putting it on a machine to tell the HP! My husband found out that he was taking mine and others out and driving or dogging them as I refer to it! I now have a blown engine after he gave it back and making noises!!!!!!!! You would not believe the lies he put on paper to ford that I was racing on Highway 14 at 145 mph!!!!!!! Even lied that I missed gears or what ever it took to cover his back! I am 69 years old and have NEVER had a speeding ticket in my life and I am not strong enough to handle a car with hp. I got the car because I knew Mr Shelby and I enjoy the sound of the engine and driving. I show the car for charity. This DISHONEST DEALERSHIP will not take the responsibility of my car and damage done by the Tech HECTOR RAMOS!!! I WILL NOT GIVE UP until this is resolved because pI am in the right!!!! I was what you call chumped because I am a Senior Female!!!! I am telling the truth and have no problem with anyone contacting me for info about my situation or if I heard about YOUR car being driven [contact info removed]
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No