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AutoNation Ford Valencia


23920 Creekside Rd, Valencia, CA 91355 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (14) No (1)
Service Rating
Recommend:
Yes (27) No (4)
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Dealership Service Review

5 out of 5 starsservice Rating
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Written by David Rangel on 08/07/2023

Your employe” Morgan “ in the service Department was an excellent example of what you are supposed to do in any situation in this line of work. Great attitude and very knowledgeable on the types of services you provide , and a friendly and supportive attitude. She was very respectful of my needs and keep me well informed of the issues regarding my vehicle. What ever you are paying her , well in my humble opinion it’s not enough. Give her a substantial raise in pay and a quarterly bonus, that’s if you value your employees.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Patty Sow on 08/09/2023
Dealer Response
Hi David, thank you for your kind review; we are happy to pass along your comments to Morgan here at AutoNation Ford Valencia! Feel free to stop by if you ever need any more help.
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