AutoNation INFINITI Tustin
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Dealership Service Review
service Rating
Windshield replacement
Written byon 11/11/2023
Had to inform the service department that the window replacement was not finished as they left the rubber sealant piece dangling, as well as they stained the inside of my interior when putting the new window in.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Shelly Rose on 11/13/2023
Dealer Response
Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (714) 627-5556. We hope to hear from you soon.
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