AutoNation INFINITI Tustin
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Written byon 05/28/2023
Just some constructive feedback: 1. An oil change and tire rotation should not take 2 hours. I was the first appointment (7:00am) and my car was not ready until 9:00. The time before this service, I was there for 5 hours. Oil change, new tires. 2. If the above service is going to take 2 hours, then a loaner car should be available or provide valet service. May want to look up Mike Ward Infiniti in Colorado. .
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Barry Lewis on 06/01/2023
Dealer Response
Thank you for taking the time to share your feedback with us. If you are willing, please call our General Manager at (714) 627-5556 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
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