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AutoNation INFINITI Tustin


33 Auto Center Dr, Tustin, CA 92782 (map)
Today 9:00 AM - 9:00 PM
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Yes (13) No (5)
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Yes (11) No (2)
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Dealership Sales Review

1 out of 5 starssales Rating
Devemtsales service, the worst post sales service EVER
Written by AD on 07/04/2025

I bought an Audi for my daughter - the guys are fine, a little obvious about trying to win one over on you- but fine. After I bought the car, they have literally ignored me. I’ve called, texted, emailed multiple departments and have received no response. I even got an automated email from my salesperson inviting me to call with any issues. I do not have major issues, but the oil isn’t topped off, the carfax is mysteriously outdated, and a few other small things. This is the most unprofessional experience I’ve ever encountered buying a car and why I will continue to use brokers and not go to dealers anymore.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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Nyla Silvester on 07/08/2025
Dealer Response
Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
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