AutoNation INFINITI Tustin
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Dealership Sales Review
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A good feeling
Written by 07/26/2023
onThe entire process was positive, I was out of there within a reasonable time, which great! The sales manager was cordial and the finance person Omar was very helpful and efficient. If I had a little criticism was the salesperson was not as helpful in going over some of aspects of the car at the time of delivery and did not respond when I mentioned the car was missing a Floor mat on the drivers side. When I returned the following day the GM was very helpful and took care of it, But it just appeared the salesperson needs more training , nice person just not trained in customer service. Overall experience was positive .
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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System Administrator on 07/28/2023
Dealer Response
Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
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