AutoNation Ford Tustin
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Dealership Service Review
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Written by 05/04/2021
onWhat makes my service visits to Auto Nation Ford an A+ experience boils down to the professionalism and care I receive every time from Bob Sheiff. Over the years he has been a wonderful contact person and always works hard to resolve whatever issue my vehicle may have. Bob is caring and goes the extra mile in making sure my experience is satisfactory. If the repair is longer than expected or a complex issue, Bob has been quick to offer a rental vehicle. He takes time to answer my questions and always presents options if available. If Bob isn't working, I usually wait until he's on site before I schedule a visit. Great guy that makes visiting Auto Nation Ford a pleasure.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Sue Tilly on 05/07/2021
Dealer Response
Hi Alanlee, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!
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