DCH Honda of Temecula

Buying a vehicle was the easy part. Called to find out warranty information to have repairs done at a different dealership, could not get anyone to answer. After finally getting the call center, left multiple messages for an advisor to call back....nothing after more than 24 hours. Call center kept saying that all the advisors were currently with customers and they would deliver the message. Did this multiple times with still no call back. I eventually made it home and was able to get the warranty information from the original paperwork. This would definitely have been a problem if I were traveling outside of the state or away from home for multiple days and needed repairs done on the vehicle. Good customer service should also be done after a sale is made, not just to get someone to buy something. I purchased multiple cars from DCH Honda and it think this will be the last unfortunately.