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Sunnyvale Chrysler Dodge Jeep Ram


1176 W El Camino Real, Sunnyvale, CA 94087 (map)
Today 8:30 AM - 9:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Negotiated price went up $1.5K in paperwork
Written by Nick on 04/18/2021

They tried to trick me. Don’t recommend to anyone to come to the Sunnyvale Chrysler Dodge Jeep RAM. You risk to spend several hours, get thumbs up for your deal and then you’ll be told the deal can’t be done. Please find details about my experience below. Internet price for a car I liked was $23988. When I came in, a sticker on the car was $22388. I asked the dealership guy I’ve been working with (Michael) if this is a correct price and mentioned the internet price I saw - he said the sticker is correct, must be a weekend discount. After that, as we’ve been discussing the deal, he went to his manager several times to confirm deal details - everything was ok. So we agreed on $22K, I filled out financing form, waited for about 40 mins... by that time, I’ve been there for already 3 hours. and then Michael came and said that the sticker price was wrong and everything he can give is $23.5K. I asked how can it be, given that I explicitly was said the sticker price is correct and Michael had a chance to double check it with manager. The answer was “I’m sorry, that was a mistake”. I said that I buy the car for the sticker price or leave and got “No”. So I left.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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