Glenn E Thomas Dodge Chrysler Jeep

Terrible experience, worst ever. Worst customer service from the top all the way down to the phone operator/receptionist. Brought my car in at 8am and waited until 1 only to be told there were 10 cars ahead of me (thanks for the heads up Service Advisor!) and then when they finally return my car to me at 4PM!!! Two problems 1) It's not washed like they promised and worst of all 2) I find out the technician broke a plastic cover that goes on the inside of door of the driver's side. So now I have to return to the dealership from hell just to waste my time and gas again to have them repair what they broke. FYI: I was having my Radio, and Transmission serviced I had problems with it from the first month I bought the car new. AND my Service Advisor was Laura Capps (avoid her)!