Glenn E Thomas Dodge Chrysler Jeep
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Dealership Service Review
service Rating
HORRIBLE SERVICE DEPARTMENT
Written by 09/21/2010
onHORRIBLE SERVICE DEPARTMENT- Took car in for repairs, not until late afternoon when I call it was learned that the car would need be in overnight. They indicated that they would have someone pick me up to get a loaner. 45 mins later they said the person was in traffic and would be there shortly. 3 hours later I called said the guy went home and I would have to take a cab and that they were closing in 35 mins. I had to get a hotel room as I am not from LBO when I went to retrieve the car I waited for 10 mins went back the Cashier and asked how much longer it would be. She replied she forgot to tell the Porter. WOULD NOT RECOMMEND
- Recommend this dealer? No