Cardinale GMC
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Dealership Service Review
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2018 GMC Sierra 1500 Transmission issues
Written byon 03/26/2023
I just took my truck in for the 3rd time in a 3 month period with transmission issues. First it was towed in became it wouldn’t go forward, only reverse. They put in some new parts and I got it back after 2weeks. Then it happened again a month later. Took it in and they replaced more parts. Now it happens again 3 weeks later and it only goes into second gear. Took it in Thursday and they can’t look at it till Monday because the transmission guy is off. My opinion is they need a new transmission guy because he can’t seem to get it right the first time. My truck is still under warranty so that is why I’m still dealing with [non-permissible content removed].
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No