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AutoNation Acura Stevens Creek

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AutoNation Acura Stevens Creek
4747 Stevens Creek Blvd, Santa Clara, CA 95051 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
4.81 out of 5 stars (104)
Recommend:
Yes (25) No (1)
Service Rating
4.82 out of 5 stars (111)
Recommend:
Yes (59) No (2)
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Dealership Sales Review

3 out of 5 starssales Rating
Started Well, Ended not Good
Written by CiceroFamily on 10/13/2023
Initially our experience was pretty good. Communication was good and response time was right on point. Sales rep, Reuben, was nice and responsive until we bought the vehicle then he went silent and unresponsive. We had to take matters in our own hands with an issue we found. We felt that once he got the sale the customer service was over.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
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Nora Sutter on 10/18/2023
Dealer Response
Hello, thank you; we appreciate your feedback! Please reach out to us at (408) 758-5502 so we may identify ways to improve your experience.
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