AutoNation Acura Stevens Creek
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Dealership Service Review
service Rating
Service is ok
Written byon 05/03/2017
1. Not impressed with the service at all. Front desk is at best cordial.. never find them cheerful or willing to help.
2. After checking with the associate, Cesar twice if they would be able to give the car a wash it still wasn't even though they had ample time. Caesar didn't seem too bothered when I told him that inspite of me confirming twice the car was stlll not washed..
3. Even after 2 trips the back camera is still not fixed! I just don't have the time to go again so I barely use it. It's a pity since that was on of the reasons we bought this car..
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No