Tuttle-Click's Capistrano Ford
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Dealership Service Review
service Rating
To Busy to help a Ford Owner
Written byon 07/18/2022
Purchased a new Mach-E from a different Dealer in San Diego. They will not give me the time of day or treat me with any kind of respect or professionalism. They told me I don't have an appointment and will need to wait 2 weeks to have my car looked at and used the EXCUSE that they are to busy. DO not buy a Ford if you want good service. This Dealership proves that they get to choose who to give good service to and who to turn away. Very upset they don't care about anything sold outside that dealership. Ford Dealers should service ALL Fords. Not just the ones you made money on.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No