Tuttle-Click's Capistrano Ford

Brian Peyton and Luis did a great job of answering our questions-they were effective without being pushy. The main reason that I leased through the Capistrano branch is that the sales and Finance staff directed their attention to me, not just my husband. I have walked away from other dealerships and salesmen who, even when we explain that this will be my lease and my car, continue to direct all of their attention toward my husband, ignoring or being condescending to me. (I may not be as knowledgeable about cars as my husband, but I do have 3 graduate degrees-I'm not an idiot.) Last year, I didn't get a car because I had a negative experience with a Capo saleman who, when he wasn't complaining about how 2 other potential sales got away because he was spending time with us, continued to focus on my husband. (We were there for about 1/2 hour, including the test drive.) This time, because of that previous experience, I initially avoided the Capo dealership and went to the Irvine site, but had another negative experience there. We were actually on our way to Vista when my husband suggested that I call Capo just to see if they had the same car in stock. Luis persuaded me to come in, not knowing my history. Needless to say, we didn't make it to Vista. Car dealerships need to wake up to the fact that women often make the major financial decisions for a household and that we are often the primary "bread winners"-we have buying power and will walk away if we're not satisfied with how we are treated. When my husband purchases a car, he only cares about the deal he can negotiate, not the sales approach. The other professional women I know actually care about how they're treated, however. If nothing else, perhaps greed will encourage sexist salesmen to change their behavior eventually. In the meantime, I will send my referrals to Brian and Luis at Tutle Click Capistrano Ford.