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Capitol Volkswagen


911A Capitol Expressway Auto Mall, San Jose, CA 95136 (map)
Today 10:00 AM - 8:00 PM
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Dealership Sales Review

2.8 out of 5 starssales Rating
Bad experience
Written by tiki23 on 09/12/2008

After we reached an agreement on o/d price they started throwing in various fees extra. The delayed the deal for 2 hours while waiting for another guy that meanwhile called the dealer to make a better offer. He didnt show up so finally they came back to me. After I signed the contract they gave me 1 key out of 4! They said they would have looked for them. After one week I called them and they said they lost the keys and that they wouldnt have provided me with an extra one. Missing equipment in the car. The windshield had bubbles, liuckily the car was still under warranty and AUDI replaced the wind shield for free! I love audi and volkswagen, do not buy cars from these guys, and if you do ask them before for the whole equipment, since before you buy they will throw things in, after they will just disappear and leave you alone. Really a bad experience.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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