Mercedes-Benz of San Jose
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Dealership Service Review
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Amazing Service!
Written byon 09/09/2023
I leased a new EQE 350x4 at the San Francisco dealership, and after a little over a month, I experienced tech software issues that won't allow me to drive the car. So contacted SF, San Mateo & Pleasanton which are nearby my place, and non have an available car loaner. They wanted to keep my car for 3-4 days and I used this car mainly for work. Anyway, MB in San Jose to the rescue. Both David and Moe did a fantastic job, understand my concerns and got me a car loaner. Driving here is a bit far, but so worth my time, and they absolutely earned my business.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Neil Snied on 09/13/2023
Dealer Response
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
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