Mercedes-Benz of San Jose
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Dealership Service Review
service Rating
MB GLE First Service After Purchase
Written byon 08/26/2023
The service rep, Jose, is awesome!!! He is very kind and approachable. He listens to his customers concerns and delivers the best possible outcome. He is a keeper and deserves a big raise. I have dealt with MB for a very long time since 2006 when I bought my first car from this dealership and I have never come across such a genuine service rep. Keep up the great work, Jose.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Chole Yates on 08/29/2023
Dealer Response
Hi Raj, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
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