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Mossy Toyota


4555 Mission Bay Dr, San Diego, CA 92109 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
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Service Rating

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Dealership Service Review

4.4 out of 5 starsservice Rating
Straightforward, Courteous & Prompt
Written by karlito1 on 02/26/2009

I'm sorry the previous post was negative. In my case, it was positive - for the most part (price - surprised?) Service at a dealer is always be expensive. But when you want Toyota parts with Toyota Certified Technicians - go to the dealer. Mark, my service rep was EXCELLENT about keeping me up to date on the repair status on my car. He called several times, told me when he'd call to follow up and did exactly that. Rare to find people in this business that actually do what they say they will do. My car was repaired as promised, by the time estimated and it was done right. Not only did they give me a free loaner car (extensive and expensive mechanical repair), Mark made sure the car was washed and detailed inside (I have 2 Golden Retrievers - lots of hair everywhere). Ask for Mark personally - he'll take care of you.

  • Recommend this dealer? Yes

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