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Dealership Service Review
service Rating
Super professional.
Written byon 04/01/2023
Michael who handled the check in was really awesome to deal with. They were able to address an issue with my flickering headlights that had a tsb. I was also there for a coolant flush, which they did. They were also able to identify that my drive belt needed replacement but didn't put me under pressure to replace it. I already had a replacement and planned to do it myself. It was good to see that they caught it.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Julie Martinez on 04/11/2023
Dealer Response
Hello!
Thank you so much for taking the time to leave such a kind and detailed review of your recent experience with us. We're thrilled to hear that Michael provided excellent service during your check-in, and that they were able to address the issue with your flickering headlights that had a tsb. We're also glad that you found our coolant flush service to be satisfactory.
It's wonderful to hear that Michael identified that your drive belt needed replacement and provided helpful advice without putting you under pressure. We believe in providing our customers with honest and transparent feedback on the state of their vehicles, and we're glad that you appreciate that approach.
We're grateful for your business and your trust in our team. Please don't hesitate to reach out to us if you have any further needs or concerns in the future. We look forward to serving you again soon!
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