Raceway Nissan

Took my 2015 Rogue in for tires as I am going on a long trip. Because I bought my vehicle certified pre-owned, it was a year old when I purchased it and only had one previous owner, a full inspection warranty was still in effect. I was given a fair price on the tires and was later called and told that the transmission line had burnt oil in it along with metal particles and Nissan would replace the transmission at no cost. I've been a Nissan customer for 25+ years and until now very satisfied. As a recent retiree at the time of purchase, this vehicle was meant to last me a long time. A 2015 Nissan Rogue should not have that type of transmission problem and I felt that either the vehicle was defective off the line or I was not told it had been in an accident as the service rep told me the problem was that the transmission was not secured. I decided to check into purchasing a new Nissan Rogue. In the month of September I was personally sent a voucher with my vehicle ID# on it offering me $15,628 for a trade-in. In small print it says the vehicle needs to be in good condition and based on mileage of $10,000 miles per year. I new the mileage was over and expected some deduction for that, but never the amount they offered. I must say that both the internet sales rep Alexie on 10/5 and the floor sales rep Juan Baltazar on 10/6 were very helpful and understanding. I can not say the same for the assistant sales manager Danny Doung. He offered me 6K+ on my trade-in and the sticker price I saw on the vehicle outside had increased by thousands of dollars on the paper he presented. After some discussion (he was pompous and demeaning) and his unwillingness to negotiate, I said I thought I had grounds for litigation. He said the discussion was over and he refused to give me a copy of the offer he had presented. I returned the next day hoping to get better service. Again the floor sales person was kind and apologetic and he introduced me to Rick Corona the General Sales Manager. He made a better offer than the previous evening, however only wanted to give me $9,400 on the bad-tranny Rogue. The net selling price (31k less cash, loyalty, end of year incentive) on the 2018 vehicle I was interested in was $26k less $1 I was asked to write a check for $19+. Again, if I'm turning in a vehicle that was purchased from this same dealership within a short period of time my thought is I should not be paying this much money. That same day I went to Metro Nissan in Montclair and purchased a vehicle.