Lithia Toyota of Redding
Dealership Sales Review
I took my Toyota Tundra in for it's 6 month service. It had 3,500 miles on it. I was told that I had to wait until my truck had 5,000 miles on it even though the owners manual specifically states that "if after 6 months take your toyota in to get serviced, Don't wait for 5,000 miles. Additionally, I bought the lifetime oil changes that was guaranteed to be done every 3 months or 3,000 miles, They said they wouldn't do it until 10,000 miles. I know it is recommended to be done every 10,000 miles, but I purchased the lifetime oil changes because I didn't want to wait that long. Obviously a Breach of Contract. I called to have my Tundra towed out of the mud and was told that it was going to cost me $100. When I purchased it I was told it didn't matter where I was they would tow it, bring me gas, give me a jump, fix a flat at no charge to me, "That is toyota care" Toyota said they were wrong and said they aren't responsible. I disagree, Toyota should be held responsible to make sure their dealers do what they are supposed to do. This dealership diliberatly lies to get you to buy a vehicle and then latter it's up to you to sue! I WILL BE SUING! Drive to sacramento or somewhere else to buy your toyota. It will be worth it. If you buy from Lithia Toyota of Redding document everything you are told. You will need it when you have to sue later on down the road.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable