Thorson Motor Center
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Dealership Service Review
service Rating
Car Maintainance
Written byon 11/04/2015
Date on the sticker in my car indicated I needed to come in for maintenance. On 11/2/15, I arrived at Thorsen's at 8AM, told service rep., Ana, about several things I'd like checked on my Verano. John drove me to my appointment in Pasadena. Ana phone at 11:15 to say car was ready. I asked Ana to please phone John, so I could get a ride back to Thorsen's. She did and John picked me up en route from his trip back to Thorsen's. I was on my way home before noon.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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thorsonmotor on 12/01/2015
Dealer Response
Thank you for taking the time to write this great review. It is wonderful to hear that our staff at <DEALERSHIP NAME> was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions about the work that was done please feel free to contact us.
-Merlin Froyd, Sales Manager, mfroyd@thorsonmotorcenter.com
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