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Thorson Motor Center


3456 E Colorado Blvd, Pasadena, CA 91107 (map)
Today 8:30 AM - 7:30 PM
Sales Rating
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Yes (3) No (0)
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Dealership Sales Review

5 out of 5 starssales Rating
Elite, unparalleled, amazing experience
Written by jcg6878 on 12/07/2013
updated 06/11/2025

A relief compared to other places I've shopped and purchased. The experience was so elite. I felt like I was buying a Mercedes, and I hope that platinum experience of customer service always continues on and rivals German and Japanese competitors. They even offered to deliver my new Buick to my home as it had only recently been delivered to their lot, and hadn't been prepped yet. I was just so pleased. I never felt any pressure to buy. No one condescended to me. Ron, my Sales Rep, Merlin, the Sales Manager, and Gabriel, the Finance Manager were all very pleasant, comical and professional....great guys! I would happily buy another Buick, especially from this dealer, in the future. I recommend them without reservation. The only one thing I'd mention is that I felt a little bit rushed in the finance department, but it wasn't a bad thing. It got me out and on my way faster. On that note, Merlin and Gabriel bent over backwards to get me the very best financing, and it paid off. Thanks for everything! John.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable

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thorsonmotor on 12/09/2013
Dealer Response
We're incredibly flattered and humbled by the glowing things you have to say about our dealership! Ron and Gabriel truly are two outstanding members of our team who are not only dedicated to providing the utmost in customer service and quality, but to making sure that all of our customers receive a vehicle-buying experience that's as comfortable, convenient and hassle-free as possible. We truly hope you continue to choose us for all of your future automotive needs, and we look forward to seeing you again very soon. We're always here for you when you need us! Sincerely, Merlin Froyd, Sales Manager, mfroyd@thorsonmotorcenter.com.
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