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Audi Pasadena


2965 East Colorado Blvd, Pasadena, CA 91107 (map)
Today 9:00 AM - 6:00 PM
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Yes (14) No (1)
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Dealership Sales Review

5 out of 5 starssales Rating
Outstanding Customer Service – Rick Torres
Written by pajyl08 on 03/20/2025

Dear Mr. Lai, I wanted to take a moment to recognize your Rusnak Audi Associate Rick Torres for his exceptional service during my recent vehicle purchase at Rusnak Audi Pasadena. From start to finish, Rick demonstrated professionalism, attentiveness, and a genuine commitment to customer satisfaction. In addition, I would like to give your leadership at Rusnak Audi Pasadena as exceptional. What truly set him apart was his willingness to go above and beyond—even on his day off—to personally ensure that my vehicle was delivered smoothly and met all my expectations. His dedication and expertise made this one of the best car-buying experiences I’ve ever had. Rick Torres is a true asset to your team, and I hope his hard work and outstanding customer care are recognized. Kudos to him for making the experience so seamless and enjoyable!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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Nia Sterling on 03/21/2025
Dealer Response
Hi, thank you for taking the time to let us know how we did. We hope you have a great day!
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