Volvo Cars Palo Alto
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The most efficient car buying experience I had
Written byon 09/25/2013
updated 06/13/2025
I chatted with salesman Bill online and got the price quote. Next day, I went the dealer shop and tested the car, and offered him a price. He looked at the computer and did some calculation, then he gave me his hand and said "Okay!". It took less than 20 minutes from the time I walked in to the time we agreed the sale price. Super efficient. Even though we had a little technical and communication issue during the whole process, the overall experience was great! Highly recommended! I bought a 2013 Volvo S60 T5.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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volvopaloalto on 09/27/2013
Dealer Response
Thank you for the feedback. Straight-forward and smooth sales are key to making sure our customers feel comfortable at our dealership and even more confident in their decisions. Were glad to do business with you and welcome you back to our dealership if you ever have any other automotive needs. Be sure to take advantage of our free, 119-point annual inspection that we provide as part of our 10-Point Value Guarantee in the future.
Sincerely,
Mike Shum
General Manager
mikeshum@volvopaloalto.com
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