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Volvo Cars Palo Alto


4190 El Camino Real, Palo Alto, CA 94306 (map)
Today 9:00 AM - 6:00 PM
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Dealership Sales Review

5 out of 5 starssales Rating
Best lease/buying experience I ever had at a dealership
Written by SeanLindoNU on 02/09/2017

I loved my experience at Volvo Palo Alto. First, they had great deals going on, and a great inventory to choose from. So, I didn't really entertain shopping around at other Volvo dealers in the area. The sales rep I worked with, Sohee, was fantastic. She was completely professional, courteous, not pushy at all and took all the time to make sure I could make a thoughtful decision that was right for me. And when I was trying to decide between the S60 and XC60, she made sure both cars (both to the specs I was interested in) were waiting right out front for me to check out as soon as I arrived on my follow-up visit. And I loved the sales manager as well - very straightforward, fair and honest - and I know I got a good deal without rounds and rounds of back and forth. He had something favorable w/in 5 minutes - and that impressed me, making me feel like they valued my time and interest, and rewarded me with their best deal. And when it came time to sign, this was the fastest transaction I've ever had at a dealership, from filling out the lease application to getting all the papers signed. It was about 20 or 25 min tops. Such a pleasure, and I plan on getting another Volvo from this dealership when my lease is up.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

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volvopaloalto on 02/13/2017
Dealer Response
Thank you for leaving this remarkable feedback, Sean. We appreciate your comments and are happy to hear that Sohee was able to meet your needs. At Volvo Cars Palo Alto, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road. Sincerely, Ramin Naimi - General Manager raminnaimi@volvopaloalto.com | 855-850-7479
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