DCH Toyota of Oxnard

I do not usually leave reviews, but I really want to warn people of my personal experience in case if they were also going out of their way to go to this dealership for a used car like I was. This has been one of the most frustrating used car buying experiencing I have had. I came to this dealer to buy a used car since I was having no luck with private sellers who would unfortunately provide dishonest information about their cars on sites like craigslist just for me to find out when I meet them to see the car. I saw that this dealer had a 2015 Toyota Yaris for sale and went to go get a test drive. From the pictures of the car online, there was no obvious serious damage on the car. However, when I went to test drive the car, I noticed the front bumper had a big crack on the front passenger side. Since the damage was CLEARLY not in the pictures online, it was surely caused by a worker backing up into it with another car, which had to be the case since the Toyota was parked with another car in front of it. The workers refused to do anything about the crack in the bumper, even though a finance rep told me that if a worker does something like that to the car, they have insurance to cover the damages, but apparently not for my car though??? Despite this, I still very much needed a car so I ended up buying it even after they refused to take care of their damage that was obviously not there in the pictures. Another thing to watch out for is that even though my car was listed as $10,889 online, the sales rep told me that the final out the door price would be over $14,000 because of some 'added security' features?? but they said they would sell it to me for $13,000 like they were giving me a deal. I understand that sales tax would bring the price up a bit but I found that amount just ridiculous. Maybe that is to be expected if buying from a dealer, I just wish I knew that beforehand. I just feel like they hustled me into paying more than what I was comfortable with (considering the damage) with one of their sales tactics, which I guess is my fault for falling for it. This was already enough to make me never want to give them business again, but on top of that, THE VERY NEXT DAY I EXPERIENCED ENGINE ISSUES THAT WERE NOT PRESENT DURING THE TEST DRIVE. When I try to turn my car on in the morning or after my work shift, the engine cranks very slowly as if it was a cold day even though that is not the case at all. With the temperature outside, there should be no reason why my engine is starting cold after my work shift, especially not for a Toyota under 100,000 miles. When I called to ask what they can do for me in my situation, they told me the car was sold as is and there is no warranty for cars over 80,000 miles (mine is 93,000). I would expect for this car in a good condition if I am purchasing it from a dealer, but this dealership essentially dumped a busted car on me for full price with no care for the damages they caused or the problems they failed to address. I have had some bad luck with private sellers and I wanted to buy from the dealer instead because I thought that they would be more reliable than buying from some stranger off the street, but it looks like I was sorely mistaken since apparently they do not inspect or maintain their own used cars. I've heard about dealers ripping people off and this time I finally got to experience it first hand. I can not recommend that anyone goes to this dealer. Their sales reps may seem friendly but they do not take care of you at all and just want your money in exchange for freeing up some space on their lot. If this is really what buying from dealers are like, I definitely wish I just went the route of buying private and paying extra to get the car inspected by a trusted mechanic rather than their own "mechanics" who would miss something like this.