Skip to main content

BMW of Mountain View

See all Inventory
Write Sales Review
BMW of Mountain View
150 E El Camino Real, Mountain View, CA 94040 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
4.81 out of 5 stars (229)
Recommend:
Yes (69) No (3)
Service Rating
4.77 out of 5 stars (219)
Recommend:
Yes (131) No (7)
Back to Service Reviews

Dealership Service Review

4 out of 5 starsservice Rating
Yearly Service on EV
Written by BMW EV owner on 03/18/2024
Oil change on rex engine and yearly maintenance check. Promised loaner car but “ran out” of cars by my morning appointment time - 8:40a. Overall ok transaction but the BMW experience is costly.
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.
Showing 1 comment
Sort by:
Paige Mason on 03/19/2024
Dealer Response
Hi, thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!
Report