Manhattan Beach Toyota
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Dealership Sales Review
sales Rating
Bate and Switch
Written by 12/21/2012
onupdated 06/04/2025
We had a terrible experience with this dealer. We told them that we had a trade in and wanted to purchase a new car. They asked us to come down to inspect the used car for the estimate. They gave us a figure for the used car and the new car. A couple of days later we came to finalize the deal. They changed their minds about the used car's value (offering much less than prior number) claiming they had not fully inspected the used car the first time. Head of sales was arrogant and frankly insulting.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No