Manhattan Beach Toyota
Dealership Sales Review
Sunday 7/13, Toyota of Manhattan Beach dealership posted commercial for Toyota Camry LE $18,995 in LA Times Cars section. Being an attractive deal, we drove down and made our intentions very clear from the beginning and agreed with the dealership that we were interested ONLY if the selling price is as advertised. We test drove two Camrys before we finally agreed to buy one. After filling some paper work we were finally told the 2 car we drove were not part of the deal and there was a 3rd car (the color they knew we did not like). This pissed us off, as we had spent 3 hours test driving and discussing talking before we agreed on the car. There was never a hint of price being other then the one advertised. And to make the matters worse, they told us to LEAVE!! (Point-blank). I've no clue till now why. I was also told that they will not return our paper work that had all my personal information, because we test drove THEIR car. I had to raise my voice and vehemently demand for the paper work before I was finally returned. I was in a state of shock after this entire experience. I was never provided with a reason nor could myself think of one, for the way I got treated. Not that I'm not familiar with car dealers tactics but this was a dis-heartening practice I had witnessed. Was it racially motivated or what? :) no idea. I what to report them but don't know where? People involved were Mario & Don (Unfortunately, I don't others who were involved) There are lots of car-dealers in LA, I would avoid them if possible. They proved to be waste to my time & energy.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No