Manhattan Beach Toyota
Dealership Sales Review
Do NOT go to this Toyota. Just went in to get a 2014 Highlander. The salesman, Eric, promised to give us $2700 off a car we could get sent to the lot. Then he offered us a great deal to take a higher model car on the lot. We happily agreed, started filling out the paper work, then Eric comes back and says he can no longer do that deal, and added $1500 onto the price. We were upset, but agreed to go up $800. He said no. Then we said ok, we'll just go with your first offer for $2700 off one that you need to bring to the lot, and he said, nope that's no longer available. We walked out. It's a bait and switch game that was so schiesty it was sickening. They represent the epitome of all things negative about car salesmen. We headed to South Bay Toyota in Gardena, found the exact same higher end model and told them the deal we originally were offered and if they could match it we would buy the car. No problem deal done. With so many Toyota Dealerships in Los Angeles, don't waste your time at Manhattan Beach Toyota. They are horrible!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No