Spreen Honda
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what a bad experience
Written by 03/26/2016
onI just had a very bad experience with "spreen Honda" based on the certified offer I got via email; I was approached by their customer service representative by the name " Cecilia Madrigal" . More than three times I asked her the price I had been offered not only true but also she added the destination fee of $900 plus 10% of license and registration. More than two times she( Cecilia) sent me the estimated "out of the door" price to be $37457.20. Today I received an email from Cecilia telling me that the color of the car; I requested is in their stock that I need to come over and start the buying process. As soon as I got in to spreen Honda; I requested for Cecilia; a female sale representative approached ( by the name Liz told me that Cecilia deals only the Internet sale service . Liz could help me on the deal I received from Cecilia; I gave her the offer I received from Cecilia and Liz right away started processing my driving license ; social security other important info. for credit report; then I was approached by another skinny sale rep. That really tried to cheat me and also commit fraud . After we agreed with the "out of the door" sale price( including tax and license fee)he asked if In order to lower the monthly payment ; if I can make some down payment. I consented to make down payment of $5000 ( to lower my monthly payment) . After Spreen Honda made me sign all the loan documents with amount of $37,648 ; I was asked to make the down payment of of the $ 5000. Before I wrote the check I asked the sale rep. ( by the name " Jimmy" if the 5000 is part of the $37648. He started sweating and later claimed that I agreed to buy the car with the "skinny" rep. With an amount of $ 42, 648.00. I was shocked and flabbergasted! This is nothing but sheer deceiving and fraud. Without any discussion I requested all my signatures and pertinent personal information to be discarded and exit the building right of way. I will not sit down from raising this issues to consumer services. What a bad experience!
Amare Tsegie
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No