Skip to main content

Spreen Honda


25050 Redlands Blvd, Loma Linda, CA 92354 (map)
Today 9:00 AM - 9:00 PM
Sales Rating

Be the first to write a review.

Service Rating
Recommend:
Yes (0) No (1)
Back to Sales Reviews

Dealership Sales Review

1 out of 5 starssales Rating
Bait and switch tactics, stay away.
Written by Annoyed Customer00001 on 09/03/2020
Requested a TrueCar quote, received a favorable one. Confirmed on the phone that the quote was good and they'd stand by it. Drove three hours to pick up the vehicle. Wife confirmed with sales rep that price was good. Started purchase process: Spreen attempted to charge MSRP plus ~$4,000 in unwanted dealer add ons. I had to pull out the offer they sent me. They claimed that they didn't have to honor the TrueCar when it came to dealer accessories. We left. Manager said, "no hard feelings," as we did. Very hard feelings. Deceptive trade practice, both my wife and I took a full day off of work, drove three hours (one way, another three hours back) plus the wasted hour at the dealership. Absolute waste of time and energy. Here's the thing: then you send multiple emails saying "offer" and provide a price, that is your offer. I was set to accept it and Spreen changed it. I strongly suggest buyers look elsewhere.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.