Spreen Honda
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Bait and switch tactics, stay away.
Written by 09/03/2020
onRequested a TrueCar quote, received a favorable one. Confirmed on the phone that the quote was good and they'd stand by it. Drove three hours to pick up the vehicle. Wife confirmed with sales rep that price was good. Started purchase process: Spreen attempted to charge MSRP plus ~$4,000 in unwanted dealer add ons. I had to pull out the offer they sent me. They claimed that they didn't have to honor the TrueCar when it came to dealer accessories.
We left. Manager said, "no hard feelings," as we did. Very hard feelings. Deceptive trade practice, both my wife and I took a full day off of work, drove three hours (one way, another three hours back) plus the wasted hour at the dealership. Absolute waste of time and energy.
Here's the thing: then you send multiple emails saying "offer" and provide a price, that is your offer. I was set to accept it and Spreen changed it.
I strongly suggest buyers look elsewhere.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No