Spreen Honda

The email you will receive from their internet sales team will say: "Many dealerships will give you a very low unrealistic price, only for them to increase it later on! We do not play games at Spreen Honda." Unfortunately that is exactly what Spreen Honda does, they quote you an unrealistic low price, and then they play games with you when you come in. I wanted so much to have that "no games" experience as I HATE haggling, I just want a fair quoted price. They add an $1,800 "security package" and $1,400 "appearance protection package" too all of their cars on the lot. This is what was told to me by one of the sales managers named John. These are used as leverage to make up their low ball offer they get you in the door with (if you go through TrueCar, costco, USAA, etc.) The security package is a $30 shock sensor added to the factory alarm and it "comes with" theft protection insurance, if your car is stolen and deemed a total loss they'll pay you the difference of your insurance payout up to MRSP of a new vehicle. So basically they are making you purchase *absurdly* marked up insurance by adding a $30 piece to the vehicle that they will tell you they cannot or will not remove ("It is already on the vehicle sir"). The appearance protection package is the same story, armor all leather protectant (or scotch guard spray on fabric), and a wax on your paint, and you guessed it, it "comes with" a service that will get out any stain inside, or remove any blemished outside (caused by normal use). The product is "already added to the vehicle, and no sir we cannot and will not take it off." I'm sad to say that "it is already added to the vehicle" for the protection package was a lie in my experience. After I purchased the car they had put the greasy armor all all over the interior of the vehicle. They told me that they "re-apply" it at purchase, but I had just test drove the same exact car the day before, it had not been on the lot more than a week according to the sales manager, and it did NOT have any armor all product applied to it. Along the entire process I kept asking for these items to be removed stating I did not want them. They discounted them, slightly, and I finally caved (and I feel very ashamed for doing so). Lastly, if you come in from TrueCar, USAA, or Costco, you can forget dealing with a non-pressure internet sales or fleet manager, they will funnel you in through their normal pushy sales channel just as if you had walked in the front door. The front sales personnel are not aware of any conversations or quotes you will receive before you get there. Don't make the mistake like I did and purchase unnecessary items you don't even want, my previous car had been totaled and I needed it replaced asap, but I should have just paid for a rental and gone to a different dealer. Save yourself some stress, PLEASE, and do not go to spreen.