Kia of Irvine

Do not come here for any service or repair because they will try to pull a fast one on you if you know nothing or little about cars. I came here for a simple oil change and tire rotation but all I left with was a $100 oil change. They never rotated my tires and I even tried to show the service advisor "Julio" that the front tires were clearly bald and the back tires were fairly new but he still insisted that they were rotated. I double checked the lug nuts when I got home and noticed that the Plasti dip that were on the lug nuts did not have a single scratch on them indicating that they were never taken off in order to do the rotation. Upon calling them back and pointing out what they did or didn't do, they profusely apologized and offered to give me a $25 refund. This was my first time back here since buying my car a year ago and I will never come back. Even with an appointment I still had to wait 2 hours and all they did was change the oil. I even noticed they snuck in $16 for oil engine treatment and $16 for fuel treatment without bothering to ask me if I wanted to add those to my car. So buyer beware and check to make sure that they actually did the work you used your hard earned money to pay for otherwise they will rip you off and you won't even know it. The worst part was, I took off a half day off work just to come on a weekday and drove 35 miles to get my car serviced and all they had to offer was my measly $25 back for doing a piss poor job which took over 2 hrs. Shame on you KIa of Irvine and shame on the service advisor Julio for not stepping up to make sure the job was done properly without the sneaky additional charges. I think one star is way too generous for this place.