AutoNation Toyota Irvine

I bought my 2014 Highlander here based on an Edmunds Price Promise certificate that beat out all the other dealers. Jonathan Y. from sales really impressed me with his responsiveness via email and candor when I arrived at the dealer. He had everything lined up to make my experience as smooth as possible. Jonathan really loves and knows Toyotas, and even volunteered more handy tips about my car than I could ever get from the manuals alone! His assistance made me confident it was the right time and place to buy my car. Although I got outstanding service and support from the sales team, I really wish I could say the same about the finance team. The finance manager I dealt with was fairly rude and unapologetic, leaving me to assume it's because I got such a fantastic deal on my car. That said, when it comes to a customer signing papers, a little consideration goes a long way. Regardless of that hiccup, it didn't stop me from completing my purchase and driving away a happy camper!