AutoNation Toyota Irvine
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Zulu- Truly remarkable Customer Service Representative
Written byon 08/19/2024
My daughter’s initial contact at the Toyota Irvine AutoNation Dealership was not the best… But, Zuly made up for their ignorance and then some. She is truly amazing, from her quick response and willingness to help problem solve, and she went out of her way to find a solution to our vehicle issue. In a world where sometimes customer service can feel second, she made me and my daughter feel important. This is my second time dealing with her and I could not be more impressed by her constant professionalism and warming character. I would have left Toyota with a low rating, but obviously, she made this turn into a 5-star review. Thank you!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Peter Joyson on 08/21/2024
Dealer Response
Hi Bradley, thank you for your kind review; we are happy to pass along your comments to Zuly here at AutoNation Toyota Irvine! Thank you so much for being one of our valued guests and we look forward to your next visit!
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