AutoNation Toyota Irvine
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Dealership Service Review
service Rating
Very unhappy with the cost of just an oil change.
Written byon 05/15/2024
They don’t give you a price upfront for an oil change. I was told it would be less than $100 . It came out after completing $76. Still waytoo much for just an oil change.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Heath Knoll on 05/17/2024
Dealer Response
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like the opportunity to address your concerns. Please reach out to us directly at (949) 287-8766 when you have a chance. Thank you, and we look forward to hearing from you.
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