AutoNation Toyota Irvine
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Dealership Service Review
service Rating
1st car service
Written byon 09/21/2023
It was very confusing 🫤 I didn’t know the service advisor’s name and had to ask multiple people about my car. No one was helpful ¬hing was explained other than it would take a few hours No idea what happened or what was done on the car. Was also surprised they don’t wash the cars like other dealerships
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Sandy Clearwater on 09/23/2023
Dealer Response
Hi, we are deeply disappointed by your experience at AutoNation Toyota Irvine. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (949) 287-8766 to discuss what we can do to help.
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