AutoNation Toyota Irvine
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My service call resulted in less work than I thought I needed.
Written byon 09/07/2023
I thought my car needed a full-service work up, and worried that they would find more expensive items that had to be fixed. However, Natasha my service rep told me I only needed one small item to take care of at this time. They did recommend replacing my tires. However, that was something I already knew needed attention. They sent me a video of the mechanic taking measurements which I thought was a good touch as I could see the tread measurements. I was very satisfied with the service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Gabi Porter on 09/10/2023
Dealer Response
Hi David, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
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