AutoNation Toyota Irvine
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Dealership Service Review
service Rating
Basic service for maintenance light
Written byon 06/15/2023
Had a 10 o’clock appointment, tires need to be rotated. Oil needed to be changed other basic maintenance checks took almost 5 hours, not impressed.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Scott Styris on 06/17/2023
Dealer Response
Hello, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (949) 287-8766 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
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